Online Meal Benefits Application Announcement

  • Online Meal Benefits Application NOW AVAILABLE

     

    It is available until 5/20/20 at the following link:  

    Titan Graphic

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Online Meal Benefits Application FAQs

  • When will the new online meal benefits application be available for next school year?

    Posted by:

    The online application is scheduled to be available Monday, July 15, 2019.  It is important to note, if you have not received a status letter by July 15th, your student does not have status.  If you were expecting your students to be directly certified, please call Nutrition Services at 973-2160, otherwise please complete an application if you want to be considered for free/reduced meals.

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  • Do I have to create a Titan Parent Portal account to apply online for meal benefits?

    Posted by:

    No, however, we encourage you to create a parent account on the Titan Parent Portal.  This has many benefits, including:  possibility of instant status processing and status notification/letter, ability to see status changes as they occur on your linked students, ability to pay for student meals, set spending limits and no buy items, as well as transfer money between your students.  New this year, paper applications WILL NOT BE considered for reduction in school fees at the school.  If you elect to submit a paper application, you will need to fill out an Agreement to Pay until your household application is processed.  

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  • Do I have to create a Titan Parent Portal account to receive status notification?

    Posted by:

    No.  If you don’t have a Titan Parent Portal account you will receive your notification via email if an email address is provided, otherwise by mail.  Again, we want to encourage the creation of the Titan Parent Portal accounts due to the simplicity and ease with which you can obtain your student’s status.

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  • Why do I need a student ID number when I apply online, can I just enter their name and DOB?

    Posted by:

    You can enter just the student’s name and date of birth,  however, the entry of the student ID as well as exact entry of student name and date of birth as it is shown in ParentVue and on your linked student will potentially allow for instant status processing.

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  • Can I use my cell phone to fill out an online meal benefit application?

    Posted by:

    Absolutely!  You can use your cell phone to apply in one of two ways.

    1. Download the Titan Family Connect App on your phone.
    2. Visit the Titan Parent Portal by either clicking on a link or going to family.titank12.com. The Titan Parent Portal is mobile responsive, which makes using your phone or tablet easy!
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  • With Titan, what can I use to show bookkeepers to obtain reduced school fees?

    Posted by:

    Parents have the following options to show the bookkeeper:

    • Status letter from Nutrition Services (via email or Titan Parent Portal), from your cell phone.
    • Status letter from Nutrition Services (via mail), physical letter.
    • Titan Parent Portal linked student status, from your cell phone.
    • Confirmation page printed from online meal benefits application.
    • Note – due to the change in paper applications, no part of the paper application will be allowed for reduction in school fees at the school. If you elect to submit a paper application, you will need to fill out an Agreement to Pay until your household application is processed.  
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  • How do I get instant status processing for my student(s)?

    Posted by:

    You can receive instant status for your student(s) if all of the following apply:

    • You have created a Titan Parent Portal account.
    • You have submitted your Meal Benefits Application through your Titan Parent Portal account.
    • You entered your student’s information EXACTLY as it appears on your linked student in the Titan Parent Portal. This includes your student’s ID, First Name, Last Name and Date of Birth. 
    • There is no reason for the application to be held for review (such as an issue).
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  • What happens if I don’t receive instant status, what should I do?

    Posted by:

    Make sure you print the online application confirmation page after submitting your online household application, it can be shown to the bookkeeper.  If you did not print the confirmation page, you will need to fill out an Agreement to Pay until you receive your status letter from Nutrition Services (email, mail or via Titan Parent Portal), or your information becomes available on the CUI Fee Waiver Report (if you filled out the Consent for Disclosure).

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  • Can I go back if I make a mistake on my online application?

    Posted by:

    Once you submit the application, you can no longer make changes. You can go back and add/correct information in the application any time before you submit the application. 

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  • What if I submit an online application and I don’t realize I made a mistake until after?

    Posted by:

    Please call or email Nutrition Services at 973-2160 or NSEligibility@usd259.net to request a change to your application, which is the same procedure that is in place currently. 

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  • What if I forget to print the confirmation page or I leave it at home?

    Posted by:

    If you receive instant status for your student(s), you can show the bookkeeper the student’s status at that time, otherwise you will need to fill out an Agreement to Pay until you can show the bookkeeper one of the following:

    • Status letter from Nutrition Services (via email or Titan Parent Portal), from your cell phone.
    • Status letter from Nutrition Services (via mail), physical letter.
    • Titan Parent Portal linked student status, from your cell phone.
    • Confirmation page printed from online meal benefits application.
    • Note – due to the change in paper applications, no part of the paper application will be allowed for reduction in school fees at the school. If you elect to submit a paper application, you will need to fill out an Agreement to Pay until your household application is processed.  

    OR

    • Your information becomes available on the CUI Fee Waiver Report (if you filled out the Consent for Disclosure).
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  • What happens if I submit an online meal benefits application and I have a case number?

    Posted by:

    When you enter the application and indicate a case number, the application will compare what you entered to the criteria for a KS case number.  If you match the criteria, your application will be processed normally with all the other applications.  If it does not match, it will not let you go any farther.  If you have a case number from another state, please complete a paper application and note the state your case is from.  Otherwise, please contact Nutrition Services at 973-2160 or NSEligibility@usd259.net to inquire about your case number.

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  • What happens if I submit an online meal benefits application and I list a foster student?

    Posted by:

    When you enter an application and indicate one of your students is a foster student, the system will not hold your application in queue due to foster status.  It will only be held if there is another issue with your application, such as inability to match student(s). 

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  • What will happen if I keep applying until I get the status I want?

    Posted by:

    If you apply a specific number of times in a row, your household will be flagged and will be required to verify your application information. 

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  • How does Nutrition Services determine which application is correct if you get more than one?

    Posted by:

    We will use the last application as long as a student was not omitted from a previous application.  If there is an omission of student(s), then you will be contacted to confirm the application.

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  • Who do I contact if I have questions about online applications?

    Posted by:

    Nutrition Services at:

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Paper Meal Benefits Application FAQs

  • How will paper applications change?

    Posted by:

    With the change in Nutrition Services software, the paper meal benefits application will change as well.  It will now be an 11 x 17 sheet that is folded and perforated down the middle.  One side will have English application and instruction, the other Spanish.

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  • Will the change in paper applications change anything else?  

    Posted by:

    Along with the change in the way the paper application looks, the way it is handled at enrollment has changed as well.  Paper applications will no longer be considered for a reduction in school fees TODAY.  If you elect to submit a paper application, you will need to fill out an Agreement to Pay.  Once your household application is processed, you can then take the status letter (paper or electronic) to the school for a fee reduction, or the bookkeeper can use the CUI report if you have filled out the Consent for Disclosure.  The Online Meal Benefits Application is a faster and more beneficial way to apply than the paper application, especially at enrollment.  When you fill out an online application, you will either be processed immediately and you can show your student’s status electronically, or you can print the Confirmation Page to take to the bookkeeper.  There will be signage at each school during enrollment regarding the change. 

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  • Who do I contact if I have questions about paper applications?

    Posted by:

    Nutrition Services at:

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